Garudx.ai is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.garudx.ai, and use our AI automation services.
Please read this Privacy Policy carefully. By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that you provide directly to us, information we collect automatically, and information we process on your behalf.
A. Information You Provide to Us:
- Account Information: When you register for an account, we collect information such as your name, email address, company name, and password.
- Payment Information: When you subscribe to our paid Services, we collect billing and payment information. This information is securely processed by our third-party payment processors (e.g., Stripe) and is not stored on our servers.
- Communications: When you contact us for support, provide feedback, or communicate with us in any way, we collect the information you provide in your communications.
B. Information We Process on Your Behalf:
- User Content: Our Services allow you to input, upload, and process data, files, text, and other information for automation purposes. We process this User Content on your behalf as a "data processor" to provide the Services to you. You are the owner of your User Content. We do not use your User Content for any purpose other than to provide, maintain, and improve the Services for you. We will not use your User Content to train our general AI models without your explicit, opt-in consent.
C. Information We Collect Automatically:
- Log and Usage Data: When you access our Services, our servers automatically record information, including your Internet Protocol (IP) address, browser type, operating system, the pages or features of our Service you browsed, and the time spent on those pages or features.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data that are sent to your browser from a website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our Services.
- Process and complete transactions, and send you related information, including purchase confirmations and invoices.
- Manage your account and send you administrative or security-related announcements.
- Respond to your comments, questions, and requests, and provide customer service.
- Monitor and analyze trends, usage, and activities in connection with our Services to improve them.
- Personalize the Services and provide content or features that match user profiles or interests.
- For security, fraud prevention, and to enforce our Terms and Conditions.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following situations:
- With Service Providers: We may share your information with third-party vendors and service providers who perform services for us, such as cloud hosting (e.g., Amazon Web Services), payment processing (e.g., Stripe), and analytics. These providers are contractually obligated to safeguard your data and only use it for the services they provide to us.
- For Legal Compliance: We may disclose your information if we are required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
4. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. When you delete your account, we will delete your personal information in accordance with our data retention policies.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information. These rights may include:
- Access: The right to access the personal information we hold about you.
- Correction: The right to request that we correct any inaccurate personal information.
- Deletion: The right to request that we delete your personal information.
- Opt-out of Marketing: You may opt out of receiving promotional communications from us by using the "unsubscribe" link provided in those emails or by contacting us.
To exercise any of these rights, please contact us at the details below.
7. Children's Privacy
Our Services are not intended for use by anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to remove that information from our servers.
8. International Data Transfers
Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy, followed by your submission of such information, represents your agreement to that transfer.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us: